Adactus
Welcome to the Adactus text only version website

Options:
Optimised for Accessibility
Change Text Only Settings | Graphic version of this page

Navigation :
Login | Site map | Home >

About Us
about. | mission and vision. | our objectives. | governance. | current services. | faq. | news. | press office. | contact. |

Working with Adactus
project portfolio. | job opportunities. | apply for current vacancies. | register for future vacancies. |

Customer Information
important announcements. | reports. | customer magazine. | leaflets. | key policies | your space. | ways to be involved. | shared ownership | regeneration |

Online Services
request a login. | existing user login. | report repairs. | apply for housing. | exchange your home | make a complaint. | pay rent. | get involved. |

adactus Ways to be Involved search |

The Customer Involvement Panel (CIP) is a group of Beech HA residents who meet on a regular basis (approximately every six weeks) to receive performance information and influence policies, procedures and service improvements.

Hugh McGarry, Vice-chair of the CIP explains:

The Customer Involvement Panel has been in operation for just over 2 years. During this time we have looked at some of the policies and procedures and hopefully we have been influential in bringing about some changes for the better.

In the future, we will be looking at the policies and procedures of Beech Housing Association as all policies and procedures will need to be lookedat as part of the transfer of engagement from Quest HAto Beech HA.

Policies we will be reveiwing:

-Complaints

|

-Performance Indicators

-Anti-Social Behaviour

-Domestic Violence

-Customer Care

-Rent Payments

-Resident Involvement

Please contact the Resident Involvement team on 01942 608 715 if you would like to take part in the CIP or just complete the online form on the right.

Beech HA CIP with Adactus Staff: Sarah Claughton (Assistant Director of Houisng) & Karen Pierce (Quality Manager)

Adactus HA

> Tenant Inspectors > Sustainability Working Party > Young Peoples' Resident Forum > Conferences > Away Days > Home Front > Sheltered Focus > Tenant Focus

Beech HA

> Customer Involvement Panel

Please complete the form belowto let us know if you are interested in becoming involved in one of our Resident Involvement activities or projects.

| © Adactus Housing Group Ltd 2005